1. GENERAL INFORMATION
This Privacy Policy sets out the rules for processing and protecting personal data provided by Users when using services offered through the ROOC online store.
2. DATA CONTROLLER
The personal-data controller is ROOC Infinity Space, based in Białystok, Poland. For matters concerning personal-data processing, contact us at biuro@rooc.eu.
3. TYPES OF DATA PROCESSED
The Controller processes the following categories of a User’s personal data:
- Full name
- Email address
- Telephone number
- Delivery and billing addresses
- Order details and purchase history
4. PURPOSES OF PROCESSING
Personal data is processed for the following purposes:
- Fulfilling orders and providing services
- Handling enquiries and communicating with customers
- Conducting marketing activities, with consent
- Meeting the Controller’s legal obligations
- Establishing, pursuing, or defending legal claims
5. LEGAL BASIS
Personal data is processed on the basis of:
- Necessity for performance of a contract (Article 6(1)(b) GDPR)
- The User’s consent (Article 6(1)(a) GDPR)
- The Controller’s legitimate interests (Article 6(1)(f) GDPR)
- A legal obligation (Article 6(1)(c) GDPR)
6. DATA RECIPIENTS
Personal data may be shared with external providers only to the extent necessary to fulfil an order, including courier companies, payment operators, and IT service providers.
7. DATA RETENTION PERIOD
Personal data is retained for as long as necessary to achieve the purposes described in this policy and, in any event, for no less than the period required by law, particularly tax law.
8. USER RIGHTS
The User has the right to:
- Access their personal data
- Rectify their data
- Erase their data
- Restrict processing
- Data portability
- Object to processing
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
9. COOKIES
The website uses cookies to ensure that the service operates correctly, tailor content to the User’s preferences, and analyse traffic. Users can manage cookies in their browser settings.
10. CHANGES TO THIS PRIVACY POLICY
The Controller reserves the right to amend this Privacy Policy. Users will be informed of any changes by publication of a new version on the website.
Last updated: 9/8/2026
